Tips and Tricks for Writing E-commerce Product Descriptions that Sell

Team Pepper
Team Pepper
Posted on 20/09/215 min read
Tips and Tricks for Writing E-commerce Product Descriptions that Sell

As many as 81% of shoppers do online research before buying a product. As the customer searches all over the internet to find the right product finally landing on your product page, you must hit all the right spots so that the customer eventually makes the purchase. One such important spot that you have to get absolutely right is the product page. 

This page is significant because this is where the buyer will decide whether to purchase the product or not. If your e-commerce website has a good product page with great product descriptions, it will help you convert oncoming traffic to sales. But if your product description does not match the customer’s expectations, you might have to say goodbye to the potential customer.

When it comes to product description, the most common mistake that many content writers make is that they portray the items instead of selling the product to the customer.


So, how can a product description help you sell your product? To effectively use product description, follow these tips and tricks that will coax your clients into clicking the ‘Buy’ button:

Tips for creating Product Descriptions that Sell

1. Ask yourself six basic questions  

Before sitting down to write your product description that sells, you need to think and ask six fundamental questions to yourself. The six questions include 4 Ws and 1 H. The answers to these questions should form the basis of writing good product descriptions.

  • What: What is the product? What are its details and benefits? These questions will give you information on the product, such as your item’s traits, highlights, and dimensions. It will also provide details on how it is different from other competitive brands.
  • Who: Who is this item for? Which demographics do they belong to? What are their inclinations? The first question helps you determine who the target audience is and how to attract them to the product. When you know this data, the more qualified you’ll be to portray how your item gives them worth and how it can be helpful to them.
  • Why: Why would somebody buy and utilize your item? How can it improve their lives? What issue does it address? You can use the benefits of the product to increase traffic and convert them to sales.
  • When: When do your clients utilize your item? Is it a seasonal product? Is it an FMCG product that the customer might use every day? Such questions are essential to give structure to your product description.
  • How: How does your item work? This isn’t generally important; however, you might need to portray its functions to your clients if it’s a device or a piece of innovation. Furthermore, try not to make it sound complicated.

2. Bridging the gaps between features and benefits

Many content writers forget the true meaning behind product descriptions. They focus more on describing the product and listing down its features. What they miss is to show how these features can be beneficial to the buyer. As a content writer, it is vital to ensure that you highlight the benefits of your item. Clarify ‘how’ a specific product element is helping the buyer in their lives and ‘why’ it is an essential buy.

3. Characterize your tone of voice

The tone of voice is significant while speaking with your potential customer. It’s about how you converse with your audience using your product description page. It takes effort to get comfortable with the tonality. However, it would help if you did that before you started with your description. If you disregard this point, the odds are that your work will not give you the desired response from the customers.

So how should you converse? Your style can be easy-going, clever, or formal. Here, everything relies upon your customers and the product or service that you offer. For example, if your target market is young people, a formal style won’t be ideal; instead, add humor and make it funny.

Look at the example below that uses a peculiar tone that appeals to its product’s users:


4. Remove buyer’s guilt

Whenever buyers visit a website, they always feel guilty about spending money on different products. We all feel it, and it always happens before we purchase an item. As a content writer, your aim should be to eliminate the guilt part of the buying experience. You need to show that the product that they are buying is worth their money.

You can use several strategies to remove the buyer’s guilt. Some of them are as follows:

  • Let them feel that the price is perfect for the product.
  • Make them feel that there is a one-time offer on the product.
  • Praise them for discovering this offer and deal so that they can be sure to buy the product.
  • Portray the product as an exclusive item.
  • Make sure to highlight all the features and benefits to the buyer.
  • Make it sound as though the item will help them save money in the long run.
  • Stay away from words like treat, costly, and splash.

5. Appeal to your audience’s imagination

Multiple studies state that people are more likely to buy a product when they can see, touch, and feel it. As an e-commerce website, you don’t have the privilege to handle the product. This implies that you need to focus on getting the buyers to envision what the product feels like on contact.

Let’s get a better understanding with an example. Let’s consider that you are trying to sell an outdoor inflatable pool. Instead of just describing the product with the function and features, you need to show that it is a sunny day, and all you need is a pool filled with cool water. For such instances, a great product image should complement the product description.

6. Utilize more verbs, fewer adjectives

After playing out an analysis of MBA admission letters, the Director of Harvard Business School found that verbs were more convincing than adjectives. Sometimes adjectives can be dangerous since they can cause your product description to be cumbersome and lengthy, leading to your content sounding uninteresting.

Action words abbreviate your content by making them more compact, precise and make the content sound stronger, making your product description writing sound more attractive to your clients. When composing your content, keep in mind to always make sure to use sensory adjectives and action verbs.


7. Make descriptions scannable

According to research, only 16% of individuals take the trouble to read each word on a website. Whereas 79% of guests only check a few things and move on to another website. Therefore, it is crucial to make your product description scannable and catch the viewers’ attention in a short time. Here are some of the strategies that you can use to make your description scannable:

  • Use subheadings to catch your audience’s eye.
  • List points of your item’s primary highlights and advantages.
  • A huge font on your headings and subheadings so that it’s not difficult to miss.
  • Always add visual content such as videos and images to catch people’s attention.

An example of an easily scannable product description: 


8. Utilize social proof

It’s an obvious fact that when clients are wavering about buying an item, they’ll frequently search for references from friends, family, or social media sites. That is the reason online social sites like Yelp have become so popular.

If you need to convince your clients rapidly and keep them on your site, incorporate product reviews on your site itself. If you’ve at any point made a buy on Amazon, you realize how incredible such product reviews can be while deciding to purchase.


9. Streamline for search engines

Individuals are utilizing search engines such as Google to discover your item. That is why it’s significant that you streamline your product description for SEO which can give you a higher ranking on search engines. In any case, ensure that when you compose your description, you’re writing it for your customers and not explicitly for SEO.

Here are some tips on how to optimize your product description for SEO:

  • Try not to incorporate industry language and jargon. Please keep it simple and easy to understand.
  • Make sure you have the keywords in your headings, subheadings, description, images, and so on. Try to include them naturally.


It doesn’t make any difference how beneficial your product is if you cannot convey it using a product description. Making a great description can take some time and may cost you, yet it plays a vital role in the buyer’s decision process. Use the content services provided by to come up with relevant and creative product descriptions for your brand. 

When writing a product description, make sure to think like the buyer and not as a seller. This one thought will help to change your perspective and help you create the best product description.


1. How to write SEO product descriptions?

Use persuasive language.
Master the art of storytelling 
Keep your copy concise & effective
Search engine optimization 
Avoid copy-pasting existing product descriptions 

2. How to write product descriptions? 

Answer crucial questions 
Keep your audience in mind while writing
Concentrate on benefits 
Master the art of storytelling
Make it readable with bullet points and breaking down content 
Optimize with keywords 
Use relevant graphics and visuals 

3. How to write an eCommerce product description

In e-commerce, specifically, tell customers directly about your product. Great product description copywriting represents a product’s features, benefits, and how it solves a particular problem. It is concise, readable, and direct. 

4. How do you describe a product’s features?

Define how the features benefit the user. 
Show a pain point and how your product alleviates it 
Directly showcase the benefits and give a CTA 

5. Can you copy a product description?

Is your product the exact copy of someone else’s? No, right! It always pays to be original and creative. Plus, you can use to create 100% unique and effective product descriptions within seconds.

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