Pepper's Terms of Usage
Last Updated : 12th November 2020
This document is an electronic record in terms of the Indian Contract Act 1872; the Information Technology Act 2000, the rules made thereunder; and the amended provisions pertaining to the electronic records in various other statutes as amended by the Information Technology Act, 2000.
This electronic record is generated by a computer system and does not require any physical or digital signatures.
Pepper Content Private Limited, a company incorporated under Companies Act, 2013 having registered office at Flat no. 6, 3rd floor, BLK-b PKT 5, Sec 11, rohini landmark, near mcd school, Delhi North West- 110085, provides content creation and marketing services through its website available at www.peppercontent.in and www.peppercontent.io (referred to as“Platform”).
IF YOU DO NOT AGREE TO BE BOUND BY ALL TERMS AND CONDITIONS CAPTURED IN THE TOS, PLEASE DO NOT USE THE PLATFORM OR ITS SERVICES.
"Company”," "we", “Pepper Content”, "us", or "our" means Pepper Content Private Limited and any other companies that are its subsidiaries and affiliates.
"Service(s)" means services provided through the Platform, as described in further detail under clause 3 below. The Services provided through the Platform may change from time to time, at the sole discretion of the Company.
“User” or “You” shall mean any person or entity who is a visitor on the Platform and/or shall avail Services on the Platform, or his/her representatives or affiliates who are registered on the Platform.
“Creator” shall mean any User who has created an Account on our Creator Portal and seeks to render Services to Customers via the Platform.
“Customer” shall mean those Users who have seek to avail Services via the Platform.
II. Updation of Terms and Conditions
Your use of the Platform is subject to the Terms and Conditions, which may be updated, amended, modified or revised by us from time to time with/without notice to you. To ensure that you are aware of any additions, revisions, amendments or modifications that we may have made to these Terms and Conditions, it is important for you to refer to the Terms and Conditions from time to time. The updated Terms and Conditions shall be effective immediately and shall supersede these. We shall not be under an obligation to notify you of any changes to the Terms and Conditions. You shall be solely responsible for reviewing the Terms and Conditions from time to time for any modifications. If you continue to use the Website, Content and/or Services after the Updated Terms and Conditions have been published, it shall be deemed that you have read and understood and accept the Updated Terms and Conditions. Any reference to Terms of Usage, TOS, Agreement made herein shall refer to the latest version of the Terms of Usage.
III. Service(s) provided to Users
If you are a Creator:
We provide a Platform that allows you to curate content and render content creation services to Customers. Customers who desire to avail content creation services shall reach out to us. Upon receipt of a content creation project (“Project”) from the Customer, we shall allocate the Project to a Creator based on the Creator’s experience, expertise and knowledge area. These projects will involve putting forth your creative zest to the table.
If you are a Customer:
We provide you a Platform that collates your content requirements and addresses them by proving original and unique content as per the specifications provided for the Project. The following services shall be rendered in this regard:
We help you ideate, fixate and act upon your content marketing strategy and help increase operational efficiency to create content at scale, volume and differentiation;
Matching a content creator with the best-fit content creator algorithmically;
Curate content as per the specifications provided by the Customer with regard to that particular Project;
The flexible and steady flow of content from our end helps keep your content marketing on track with our account management feature which provides end-to-end assistance.
By using Platform, you affirm that you are at least eighteen (18) years of age and are fully able, and competent to enter into the terms, conditions, obligations, affirmations, representations, warranties set forth in the Terms and Conditions, and to abide by and comply with the terms stated therein. Registration of User in the Platform is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents, or person with unsound mind etc. are not eligible to use the Platform. By accessing the Website or by accessing any of the Services or Content on any other Authorized Device, it is deemed that the User has read and understood and accepted these Terms.
If you will be using the Services on behalf of an organization, you agree to these Terms on behalf of that organization and you represent that you have the authority to do so.
V. Enterprise Account Registration (applicable to body corporate customer).
In order to avail the Services, you must first complete the registration process and create an account in the name of the respective Company (“Enterprise Account”). The terms and conditions associated with the Enterprise Account will be governed by a separate services agreement executed between company and us. Pursuant to this, the designated SuperAdmin of the Enterprise Account shall create individual accounts for authorized members of the company (“Team Account”) with individual login credentials.
If you are using a Team Account:
You are entirely responsible for safeguarding and maintaining the confidentiality of your login credentials. Should you login to the Platform using such login credentials, it shall be deemed that your Team Account has been accessed by you or any third-party to whom you have granted access to the Team Account. You agree to notify us or the Company immediately if you suspect or become aware of any unauthorized use of your Team Account or any unauthorized access to the password for any Team Account.
VI. User Account Registration
If you are a Creator:
In addition to the above, you shall have to provide information regarding your educational background and your experience in providing content creation services. The creation of your Account shall also be subject to you obtaining a qualifying score in our mandatory Primary and Secondary (if applicable) Language proficiency test. We reserve the sole right to determine what constitutes the qualifying score in the language proficiency tests. The relationship between the Creator and Pepper Content and all rights, obligations and liabilities associated thereto shall be governed under a Creator Service Agreement.
You are entirely responsible for safeguarding and maintaining the confidentiality of your login credentials. Only one Account can be created by one Creator, should Pepper Content become aware of multiple Accounts attributed to the same Creator, Pepper Content reserves the right to at its sole discretion terminate or suspend such Accounts. You agree to notify us immediately if you suspect or become aware of any unauthorized use of your Account or any unauthorized access to the password for any Account. You further agree not to use the Account or log in with the username and password of another User of the Site if (a) you are not authorized to use both or (b) the use would violate the Terms of Usage.
If you are a Customer:
If interested, you may register and create an account for yourself as a Customer by providing information being sought on the Website. Once an Account is created on the Platform, the Customer shall enter into a service agreement with the Company detailing the terms and conditions of the services, rights, liabilities, commercials and obligations associated thereto. You are entirely responsible for safeguarding and maintaining the confidentiality of your login credentials. Should you login to the Platform using such login credentials, it shall be deemed that your Account has been accessed by you or any third-party to whom you have granted access to the Account. You agree to notify us immediately if you suspect or become aware of any unauthorized use of your Account or any unauthorized access to the password for any Account. You further agree not to use the Account or log in with the username and password of another User of the Site if (a) you are not authorized to use both or (b) the use would violate the Terms of Usage.
VII. Platform License
Subject to your compliance with the TOS, Company grants you a limited, non-exclusive, non-transferable license: (i) to view, download and print any content of Platform solely for your personal and non-commercial purposes; and (ii) to access, modify, edit and download any content, to which you are permitted access solely for your use. You have no right to sublicense the license rights granted herein.
You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Platform and Services, except as expressly permitted in the TOS. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Company or its licensors, except for the licenses and rights expressly granted in the TOS. The Platform and the intellectual property rights vested therein is owned by the Company.
VIII. Reworking and Revision
Please refer to our Revision Policy . Our Revision Policy is hereby incorporated into these Terms of Service by this reference.
Applicable to Customers:
You agree to Pay to us any fees for the Services availed by you, in accordance with the pricing and payment plans presented to you by the Company on the platform and the website. Payment against fees can be made online through credit Card/internet banking etc. or any mode of payment which is made available to the User in the Platform. The Fees paid by you is non-refundable, except as provided in these Terms and Conditions.
Applicable to Creators:
The Company shall make payments to the Creators as consideration for their services rendered in creating and curating content as per the terms and conditions of the Creator Service Agreements.
X. Cancellation Policy
Please refer to our Cancellation Policy. Our Cancellation Policy is hereby incorporated into these Terms of Service by this reference.