The KPI Behind a Honda Case Study That Closed Suzuki

Kylee Gordon

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Director of Content Development and Owned Media

Autodesk

In a world where most B2B content gets lost in the noise, the rare stories that stick, and sell, are those that connect insight, emotion, and business impact. Kylee Swenson Gordon, former head of content development at Autodesk, has spent over a decade mastering that craft.

One such story, involving Honda, generative design, and an unexpected ripple effect across the Japanese automotive industry, exemplifies what the best content marketers are starting to understand: real impact isn’t just about creating good stories, it's about how those stories are strategically positioned to move people and pipeline.

This is a closer look at the thinking, and the metric, behind a piece of thought leadership that quietly influenced a major B2B deal.

From Thought Leadership to Business Outcome: Content That Converts

Most B2B content is designed to educate or inspire, but rarely does it drive measurable business value. The Honda story broke that mold.

What began as a feature on Honda’s use of generative design for crankshaft innovation, led by Yasuo Matsunaka, then a Senior Content Manager based in Tokyo – became a key talking point in a sales conversation with one of their competitors, Suzuki. The account executive used the content as a door-opener, and the result was clear: Suzuki not only engaged, but eventually tripled their enterprise business agreement (EBA) with Autodesk. Kylee explains how this happened: it wasn’t accidental, it was the result of structured storytelling tied to a buyer journey.

 “Thought leadership builds brand affinity. But how do you get it to convert? You need to pull the red thread, from ‘why’ to ‘how.’

The “red thread,” as she calls it, is the narrative connection that helps audiences understand why something matters, before they’re ready to act on how it works. That’s where most companies go wrong. They rush to the demo. But strategic content knows how to slow the moment down and build belief.

The Role of Constraints and Collaboration in Storytelling

In large enterprises, content teams don’t just tell stories, they align them. The Honda example wasn’t a one-off win, it was part of a larger system of collaboration between content, sales, and product teams, all working within clear boundaries. That’s where real creativity thrives. Other team members were also driving similar conversion stories, highlighting how collaborative strategy amplified content impact across regions.

Constraints create clarity. Once you know the guardrails, you can find the hook and shape the story,” Kylee says.

Her team partnered closely with subject matter experts, account reps, and even legal and comms teams to ensure every story aligned with broader business objectives. It wasn’t about writing more, it was about writing with intention. And because her content operated more like an editorial publication than a traditional marketing arm, the bar was set higher: each piece needed to earn attention and respect, not just clicks.

That meant knowing which industries to target, what messaging would land, and how to surface real customer value. When stories were crafted well, they didn’t just resonate, they became sales assets in disguise.

Curiosity as a Strategy: Why Great Content Starts with the Right Instincts

While metrics and models matter, Kylee believes that content marketing begins with something much simpler, and harder to teach: curiosity. Her journalism roots shaped how she approached interviews, how she built cross-industry stories, and how she uncovered angles that others might miss.

Any content creator worth their salt leads with curiosity... I kind of think of myself as a polyglot of storytelling.

That instinct helped her team navigate a complex content landscape at Autodesk, where they served verticals as diverse as manufacturing, architecture, construction, and film. The trick wasn’t being an expert in all those fields, it was about asking the right questions and listening deeply.

The Honda story worked not just because it showcased technology, it worked because it was rooted in something real, specific, and strategic. It offered a vision of what was possible, and then made that possibility tangible through customer proof. And that’s what great content does. It doesn’t just describe features or push messaging. It opens doors.

Concluding Thoughts: Build Content That Sales Can Use, Not Just Publish

The story of Honda and Suzuki didn’t just prove that content could influence revenue. It showed that when thought leadership is built with strategy, aligned with sales, and driven by genuine curiosity, it can become one of the most valuable assets a company owns. While direct conversions are rare, thought leadership often plays a deeper role in the buyer journey. Metrics like 'prospect engagement', such as readers taking next steps like booking demos or subscribing, and 'assisted billings', where content influences a deal indirectly, can provide more accurate measures of its impact. As Kylee notes, it's a long game, but a meaningful one.

The secret KPI behind that case study wasn’t a vanity metric, it was a signal of movement: from reader to buyer, from passive interest to active pipeline. And that KPI only becomes visible when teams align to tell the right story, to the right audience, at the right moment. It’s not about creating more content. It’s about creating the kind of content people want to act on.

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