Question 1

What does Pepper do?

Accepted Answer

Pepper is a content creation platform across text, graphic and video. We wish to revolutionize India's content creation landscape with the best way we know of, by marrying humans with tech. We've started by creating an AI-enabled platform to bring in content creators to fulfil the ever-increasing content needs across domains, genres and boundaries. At the risk of sounding a little tacky, for us, Pepper has always been "for content, by content and of content".

Question 2

Who are Pepper content creators?

Accepted Answer

Pepper content creators are a vetted pool of creators from the 30,000+ applications we have received. All the applications are reviewed through a 3-layered process and segregated into genres and mapped into verticals, they have an expertise in.

Question 3

Why should I join Pepper as a writer?

Accepted Answer

If you’re looking to work flexibly from home, have a passion for content creation and looking to earn a quick buck while growing learning with the world’s largest community of content creators, Pepper is an option you should definitely look for.

Question 4

Why should I choose Pepper for my business?

Accepted Answer

Content is the currency of the future. Digitization is one of the most important things today and content is what powers it. If you’re looking for a content solution for your brand, we have it for you. It is like a team of 30,000+ creators creating your content with just one point of contact.

Question 5

What kinds of businesses do you create content for?

Accepted Answer

Pepper writers are a vetted pool of freelance content writers chosen from the 30,000+ applications we received. All the applications are reviewed by a 3-layer process and segregated into genres and mapped to verticals they have expertise in.

Question 6

How do I tell your writers what I want?

Accepted Answer

Pepper takes in input parameters such as tonality, target audience, formality, and so on from you. Along with this, your brand guidelines, do’s and don’ts, and any other factor is taken for the writer to educate themselves about your brand. After this, for every assignment, we expect a basic brief marking your expectations about the content piece. Finally, if needed, we can set up a moderated discussion between the writer and you.

Question 7

What is the editing process like?

Accepted Answer

Pepper has a 3-layer editorial process. The first layer includes checking for plagiarism and grammar through premium paid online tools. Layer 2 includes editing the content piece in order to make it more readable and to add to the quality of content. Then the final layer includes a quality review where the reviewer checks if the article follows the guidelines mentioned. After this, the content piece comes to you.

Question 8

What if I need to skip a month of content?

Accepted Answer

No worries. You pay us for the month you got us to do your work with the one-time plan. Once you have a continuous month on month requirement, you can go ahead with the monthly subscription.

Question 9

What if I’m not happy and want a refund?

Accepted Answer

We, at Pepper, take in all the details from your end before we start writing. Once you think we haven’t followed any instructions that were given by you in record, we shall definitely initiate a refund. If this is not the case, we will require detailed feedback from your end mentioning the points which were missed throughout. We would always want the chance to rework for the same, and if that’s not an option you are looking for, we can refund the amount.

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